Effective date: July 2026
About Netty Sim Plans
Netty Sim Plans ("we," "us," "our") operates an independent mobile and SIM consultancy service. We help customers compare sim only deals, phone deals, eSIM options, contract phones, cheap phone plans, and mobile phone contracts from leading UK networks. This Privacy Policy describes our data practices in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
Netty Sim Plans is the data controller for the personal data described in this policy. You can contact us at 0204 514 1235 or via our website nettysimplans.online.
What We Collect
When you contact us by phone or through our website callback form, we may collect:
- Your name
- Your phone number
- Your email address (only if voluntarily provided)
- General details about your mobile needs (e.g., data usage, current device, whether you want sim only deals, phone deals, eSIM, or contract phones)
The lawful basis for processing this data is legitimate interest — specifically, to deliver the consultancy service you requested.
What We Do NOT Collect
We want to be clear about what we do not collect, store, or request under any circumstances:
- Banking information — We do not collect bank account numbers, sort codes, or any banking details.
- Payment card details — We do not collect credit card numbers, debit card numbers, CVV codes, or any payment card information.
- Personal credentials — We do not collect passwords, PINs, passcodes, security questions, login credentials, or authentication tokens for any of your accounts.
- Government-issued identification — We do not collect passport details, driving licence numbers, National Insurance numbers, or any government-issued ID.
- Financial documents — We do not collect bank statements, credit reports, or any financial records.
If anyone claiming to represent Netty Sim Plans asks for banking information, payment details, or personal credentials — it is not us. Report it immediately on 0204 514 1235.
How We Use Your Information
The limited information we collect is used only to:
- Deliver personalised mobile consultancy advice
- Compare sim only deals, phone deals, eSIM options, and mobile phone contracts relevant to your needs
- Return your callback request
- Improve our consultancy service
Data Sharing
We do not sell, rent, or share your personal information with third parties. Your data remains with Netty Sim Plans and is not passed to networks, retailers, or advertisers without your explicit consent.
Advertising & Analytics Disclosure
When you visit our website through a Google Ads advertisement or other advertising platform, certain non-personal data may be collected automatically through cookies and tracking technologies. This may include your IP address (anonymised where possible), browser type, pages visited, and the advertisement that led you to our site. This data is collected by Google under their own privacy policy and is used to measure ad performance. You can opt out of personalised advertising at ads.google.com/settings.
Cookies
Our website uses only essential cookies for basic functionality. We do not use tracking, advertising, or third-party analytics cookies beyond what is required for Google Ads conversion measurement, which you can opt out of as described above.
Data Retention & Security
We retain your data only as long as necessary to provide our service. You may request deletion at any time by calling 0204 514 1235.
Your Rights Under UK GDPR
Under the UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing; request restriction of processing; and data portability. To exercise any right, call 0204 514 1235. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Policy Updates
We may update this policy periodically. Changes will be posted here with a revised date.
Contact
Netty Sim Plans
Phone: 0204 514 1235
Web: nettysimplans.online
Mon–Sat, 9am–6pm